Email Gateway Policy Controls

Email policy is constructed using a collection of users, policy routes and content rules.Users are the specific senders and receivers of email; these lists are either static lists of users or, more commonly, synchronised users with an organisation’s Active Directory or LDAP directory servers.

Policy routes are used to describe a relationship between senders and receivers: ‘HR Department to External Payroll Agency’ is an example of a policy route.

Content rules check that the data being sent via any given email route is acceptable for delivery.

Examples of content rules include:

  • Active content detection
  • Detect by file type
  • Detect keyword in content
  • Detect spam
  • Detect virus
  • Detect inappropriate images, such as pornographic or registered images
  • Detect by filename
  • Detect by file or message size
  • Detect message has managers/supervisors as existing recipients
  • Add disclaimer
  • Route messages to an archiving system

Policy routes and rule-sets can be as complex as the organisation’s AUP requires them to be. Depending on the result of a particular content rule, and the context within which it has been detected, flexible application of policies is allowed.

For example, the HR department may need to send attachments containing social security numbers to an external payroll agency. The Gateway can allow the exchange of such data, but ensure that it’s sent in an encrypted format. If a regular user was to send social security numbers outside of the organisation, then the message would be blocked and the administrators alerted to a possible data breach.

It’s also possible to provide a delay to outbound messages. This enablbres users who realise they’ve potentially sent a message in error to recover the situation themselves using the PMM system, or notify the administrator before the message is sent to the recipient.

Feature Benefits
Policy Controls By using default policy routes, you can quickly setup and control how your email flows throughout your organisation.
Email Policy Controls With the ability to apply specific rules to email messages an administrator is given complete control of how messages dealing with specific content are controlled.